COMMUNICATIONS MANAGEMENT –
Mediation, Integration, Formation
Companies, like organizations and institutions, are, in principle, social systems with highly complex communication structures. Process change disrupts this micro-structure of people, fellow workers and long lasting relationships. It is logical that for vital processes to be successful they must be properly communicated and mediated. It consists of alleviating resistance, generating consensus and involving the relevant stakeholders at all levels. This creates conviction, active participation, and individual responsibility for the success of the whole.
- Change and integration processes
- Model and culture development
- Conflict management
- Communications concepts
- Coaching and training
- Project management/Project Office
- Use of Sharepoint 2013: Best Practice, Usability, User Training
